§ 5 DDG Compliance
Legal Notice (Impressum).
Operated by:
FACS PROMIMIK
operated by: Özgür Sahin
Sebastianusstr. 15
50226 Frechen
Germany
Contact / Support:
Primary Emailsupport@promimik.de
Rapid Response Channel
Service Level Agreement (SLA)
Support Hours: Mon – Fri: 09:00 AM – 10:00 PM (CET / UTC+1)
We strive to respond to all inquiries via our secure terminal within 60 minutes during these hours. Outside of these hours, we will get back to you as soon as possible on the next business day.
VAT ID (Umsatzsteuer-ID):
DE441786537
Enterprise Invoicing
All corporate transactions, workspace allocations, and financial operations are processed directly by FACS PROMIMIK via secure B2B invoicing and verified bank transfers. We do not use third-party resellers or credit card gateways, ensuring absolute financial privacy for our enterprise clients.